Scheduling and maintaining service checks for your Ford is extremely important in order to optimise its performance and safety. Should you desire this to be virtually carefree, there is a Ford Vehicle Maintenance Plan to be as thorough and as detailed as you want. It is difficult to put a price on comfort, safety, and protection. That is why a Vehicle Maintenance Plan that is put in place can essentially take the worry out of caring for your new Ford vehicle. Another beneficial plan offered by Ford is a Solutions Scheduled Servicing Plan. This plan includes all scheduled servicing that is outlined in the vehicle owner’s manual under the normal service section.
Total Maintenance Plan
Included in the Ford Solutions Total Maintenance Plan are all normal scheduled services per term as well as non-scheduled maintenance. Such things that are covered include an entire list of major vehicle parts as the engine, transmission, brakes and brake pads. For more detailed information regarding this plan or to purchase this plan, please refer to the Ford Solutions Vehicle Maintenance brochure or call the customer service hotline at 1800 800 325. This information can also be discussed at your local Ford Dealer.
Ford Roadside Assistance

The Ford Roadside Assistance plan is good for 12 months from the vehicle’s first registration. This is a standard feature on the new Falcon passenger and utility vehicles and on the Ford Territory. The plan assists in the case of the following:

• Flat battery
• Running out of fuel
• Flat tyre
• Mechanical breakdown
• Lockout
• Towing
• Urgent message relay
• Taxi ($25 value)

This plan can be accessed anywhere in Australia, 24 hours a day, 365 days a year, by calling the toll-free hotline 1800 13 3673 (1800 13 FORD).
Genuine Ford Parts

The peace of mind that comes with using genuine Ford replacement parts is immeasurable. Not only are they engineered and tested to meet the Australian Design Standards, but often exceed those requirements. Non-genuine part manufacturers are not mandated to meet those requirements.

Ford parts use the highest standards of quality, fit and finish. Should a vehicle go up for resale that has used only Ford replacement parts, this can help the value of the resale. To further your confidence in using genuine Ford parts, those that are purchased from an authorised Ford dealer are under warranty for 12 months or 20,000kms, whichever happens first.
Customer satisfaction is the number one aim at Hills Ford.